A Guide to Self Storage Property Management Partner Selection

At Sunbird, we believe that storage doesn’t have to be complicated. While managing a facility yourself may seem achievable in the beginning, it can become exhausting over time. Many owners don’t possess the energy and resources to maintain their properties regularly—especially when they own multiple self storage facilities.

In these situations, you need a better solution to manage your storage facility successfully. The answer? Sunbird Storage Management. Sunbird is here to help fellow business owners navigate self storage management, so they can achieve—or surpass—their business goals.

If you’re overwhelmed by your facility’s demanding schedule or are searching for a partner to oversee facility operations, our management team can assist. Today, we’re explaining the inner workings of self storage property management and what a third-party self storage manager can do for you, so you feel confident before pursuing third-party property management. 

What is Self Storage Property Management? 

For those newly acquainted with the self storage industry, property management might not be something you’re all that familiar with. As the name suggests, self storage property management is a service that lets a third-party oversee daily facility operations and play an active role in the facility’s success.

Self storage property management offers several advantages to business owners, such as:

1. Providing a ‘Hands Off’ Approach to Storage

• Storage property management gives owners the chance to pursue other passions. Entrepreneurs who own multiple properties don’t have time to worry about daily operations, just like small business owners might not know how to manage their facility independently. Self storage property management allows business owners to change their routines and have a more comprehensive approach to self storage.
  

2. Increased Store Revenue

• Being spread too thin makes it difficult to envision long-term revenue goals for your self storage company, let alone achieve your maximum potential. Working with a storage property management company makes it easier to increase customer occupancy levels and your profits. 
  

3. Vast Knowledge Base

• Even if you’ve been in the business for years, self storage property management companies have a wealth of experience and knowledge that can help your business grow into the successful facility you’ve always dreamed of. At Sunbird Storage Management, our team has decades of experience and can help your facility find the success it deserves.

When it comes to self storage property management, Sunbird understands that everyone’s business needs are different, but one goal remains the same—a desire to succeed. Our team is here to facilitate long-term success for your business and maximize customer retention.

What Does a Third-Party Self Storage Manager Do? 

A third-party self storage manager oversees every aspect of facility management. Their responsibilities include customer service, facility maintenance and operations, and implementing facility marketing. If you decide to pursue third-party manager services, not only will you be able to take a step back from facility operations, but you also have access to helpful team members that manage your business. Sunbird believes that every successful facility begins with the team that runs it, which is why we take the time to train and develop our employees.

However, that’s not the only thing to consider when searching for self storage property management. At Sunbird Storage Management, we take our management services with the utmost seriousness—which is why we’re breaking down our property management services.

Sunbird Third-Party Property Management Services

Our self storage management services go beyond typical third-party companies. We don’t just want to simplify daily operations—we want to maximize store profit and customer occupancy. Our management services focus on driving occupancy rates and increasing conversions, so your store starts earning the capital it deserves.

When you choose to work with Sunbird, you’ll gain more than a self storage manager. You have access to an entire team that prioritizes the success of your facility. Our storage property management services include:

1. Full Facility and Staff Operations

• Manage payroll, facility billing, property taxes, and other financial services.
• Review store pricing and help with facility marketing.
• Hiring and training staff members to increase conversion rates and prioritize customer service.
• Integrating state-of-the-art technology that shows real-time facility data. Easily accessible to store owners and staff.

2. Comprehensive Digital Marketing

• Digital marketing driven by cutting-edge technology that optimizes customer experiences and conversion rates.
• Helps maximize online presence and promote visibility to customers.
• An engaging brand that appeals to customer experiences and comfort.

3. Revenue Management

• Maximize store NOI with our thorough data system.
• Analyze local competition and compare it to facility pricing.
• Implement pricing strategies that reduce operating costs and increase revenue.

When you choose Sunbird Storage, you can always feel confident that our storage management services are designed to help you achieve your goals. You’ll always have ownership while we oversee the daily stressors of facility management. Want to know more about our services? Get in touch with our team. 

How to Find the Right Storage Management Company 

If you’re unsure which storage management company is right for you, know you’re not alone in this decision. It can be difficult to find the right fit for your business. Before choosing a self storage property management company, we recommend the following steps.

1. Review Their Management Style and Company Vision

• Understanding their management style is essential before signing an agreement with a storage management company. For instance, Sunbird offers full-service management, ideal for many entrepreneurs and their facilities. However, not all management companies offer the same quality of service. The key to success is working with a team that has experience in marketing, facility management, customer service, and revenue management. Otherwise, you might be working with a company that doesn’t offer the level of service you need.                                                                              

• Also, review their company vision and values. See what their long-term goals are, how they treat employees, and what pillars are a priority in their business – like trust, work ethic, and level of service. Having a better understanding of their foundational values can help you decide if they share your common goals and are the best fit for you.

2. Have Multiple Meetings

• Schedule two or three meetings, whether in person or over the phone. Taking the time to talk to their team and understand what they’re offering isn’t all that matters—it gives you a better idea of the team you’ll work with. Seeing how upper management operates is incredibly helpful and essential, helping fill in the blanks regarding how the team operates.

3. Review Testimonials

• Lastly, but certainly not least, review testimonials. Whether it’s reading Google Reviews or scheduling a few calls with their current clients, it will help solidify your decision. Not only will you have peace of mind regarding your management company, but you can also learn for yourself the kind of impact they’ve had on others.

Finding the right storage management company might sometimes feel challenging, but once you ask the right questions and better understand their services, the rest falls into place. At Sunbird, we take the time to speak to potential facilities and let you know who we are as a company. Above all else, we value your trust and want all partnerships to be a collaborative effort. You can always count on Sunbird to get the job done.

Explore Self Storage Property Management With Sunbird Storage

If you’re ready to maximize your store profit and work with a third-party management company you can trust, Sunbird Storage Management is the management company for you. Our management team is here to help you achieve your goals and support your business. Our team is here for you, from our customer service training, property management, and maintenance to daily facility operations.

Are you ready to maximize your revenue and growth potential? Request a free store review to see how we can improve your property, or contact us to discuss a potential partnership.